Job Information
SHI Warehouse Agent in Piscataway, New Jersey
Job Summary
The Warehouse Agent position coordinates the picking function of the warehouse, responding to communication from sales teams and ensuring the warehouse departments are operating on the correct information. A typical day as a Warehouse Agent consists of reviewing open orders from the sales teams, processing changes to orders, assigning pick priority, and communicating pick orders to the Warehouse team. The Warehouse Agent is also responsible to ensure that inventory is updated when product is customized for individual orders. Agents work closely with other warehouse employees to ensure products are received, stored, and shipped both safely and efficiently.
The Warehouse Agent reports to the Picking Supervisor andmay report to the Knox or Ridge warehouse location depending on volume and business needs.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but are not limited to :
Query the warehouse management system (WMS) to generate and print pick tickets
Sort pick tickets by customer, delivery method and priority/urgency
Organize pick tickets for our pickers to retrieve and complete in order or priority/urgency
Cancel pick tickets upon request from the sales force
Provide replacement products to our configuration techs for defective items
Report receiving purchase order (PO) issues such as damages, shortages, overages or incorrect products to our vendors
Resolve requests from other departments, including:
Order modification
Order cancelation
Configuration staging requests
Return of products to inventory by physical retrieving the item and verifying stock levels, counts, and navigating the WMS
Troubleshoot WMS issues that prevent or delay the printing of pick tickets with developers and technical departments
Transfer inventory to and from configuration room or returns department upon request
Qualifications
Associate’s degree and 1 year in Warehouse experience or minimum 2 years warehouse/office combined experience
Must be able to communicate (verbal/written) in English
Ability to operate a computer and navigate in a Windows based platform
Required Skills
Ability to work in a fast paced environment
Ability to take direction and follow instructions
Ability to be detailed oriented
Ability to complete tasks with accuracy and efficiency
Ability to work independently or part of a team
Ability to show initiative to complete tasks without direct instruction
Ability to understand and apply management feedback
Ability to demonstrate professional attitude
Ability to multi task and prioritize work
Excellent communication skills(written/verbal)
Excellent troubleshooting skills
Excellent organizational skills
Preferred skills:
- Ability to operate a forklift
Unique Requirements
Overtime and weekend work are available, and may be required throughout the year
Position requires the ability to move or lift up to 50lbs
Additional Information
The estimated hourly pay range for this position is $18.75 - $25.00 plus a quarterly bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-NJ-Piscataway
Requisition ID 2024-17102
Approved Min (Total Target Comp) USD $18.75/Hr.
Approved Max (Total Target Comp) USD $25.00/Hr.
Compensation Structure Hourly Pay Plus Bonus
Category Warehouse & Integration Center
SHI
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