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CVS Health Senior Analyst, Quality Assurance in Chicago, Illinois

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Software Quality Assurance (QA) Engineer is responsible for the technical system validation and verification of functionality for reporting/analytics and ETL applications. This position performs functional and automated testing of software changes to ensure quality and stability before changes are deployed to production systems.

  • Responsible for the overall test planning, standards, and procedures for assigned area(s).

  • Acts as technical or business contributor, to support the test design process and deliverables, using Requirement, architecture, data modeling, design, and Use Case artifacts as input.

  • Coordinate and acts as technical contributor to support translation of architectural and design changes to impacted areas.

  • Demonstrates understanding of the environment and infrastructure configuration in developing or reviewing the test design/test planning.

  • Provides risk and opportunity assessments on a project level, including end to end impact of changes.

  • Identifies automation and process improvement opportunities and implements on future project/release testing.

  • Identifies the need, valuates, and implements tools that support the testing process.

  • Recommends and implements new testing practices and procedures that are consistent with industry standards and practices.

  • Keeps abreast of technical changes and advancements in the testing field.

  • Coordinates the testing and implementation within a given area or across multiple areas.

  • Performs complex testing, according to detailed plans to ensure high-quality systems.

  • Provide testing estimates on assigned tasks and maintains those estimates using the proper QA tools.

  • Responsible for defining, developing, maintaining, executing, and validating test architecture and scripts.

  • Responsible for escalating project and release items (issues, concerns, defects) to the Manager and for communicating own issues, developing options to mitigate negative impacts to release schedule; assists the manager and team in understanding impacts of issues in other areas or own area of testing.

  • Proactively escalates issues, problems, status to Manager / scrum master and actively participates in meetings to address, research options, and ensure success and timely resolution.

  • Timely and accurate reporting status, defect information and metrics to facilitate accurate/timely reporting at a release level.

  • Provides expertise on applications and technologies to support project teams.

  • Effectively communicates the end-to-end testing results to the teams

  • Utilize accepted methodology & tools in a disciplined manner, which may include execution of key technical reviews at project gates/milestones.

  • Supervision Received: Receives general direction, primarily working independently.

Required Qualifications

  • 5+ years’ experience in technology support or application program development.

  • Extensive experience on testing the reporting applications/analytics and ETL applications and testing.

  • Intermediate experience working with creating SQL Queries- writing simple-complex queries, SQL Testing/Coding.

  • 5+ years hands on experience on QA Automation tools (Selenium, Cucumber and JMETER) and coding experience in Java/Java Script, JIRA.

  • 2+ year of JAVA coding experience.

  • Proficient in automation framework and scripts. Create proof of concepts on advanced technologies and tools (manual and automated tools)

  • 5+ years hands on experience on test management tools (XRAY, HP Quality Center)

Preferred Qualifications

  • Certification of Quality Assurance and Testing is preferred.

  • Healthcare / Pharmacy / BI application knowledge is preferred.

  • 3+ years’ experience on agile methodology.

  • Demonstrated ability to multi-task and support multiple projects/testing efforts, releases simultaneously.

  • Proficient on testing life cycle and defect life cycle.

Education

  • Bachelor's degree in Computer Science or a related discipline, or equivalent work experience.

Pay Range

The typical pay range for this role is:

$75,705.00 - $154,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/10/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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