Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

People Reporting & Sr Data Analyst, Data Services

Mastercard is a global leader in technology and payments, committed to empowering businesses and economies to thrive. Our Global People Operations & Insights team is at the forefront of leveraging data to drive strategic decisions about our most valuable asset – our talent.

The Senior Reporting Analyst will be a member of the Data Service team within the People, Operations and Insights team which provides data, analytics, and strategic decision support across multiple business units in regions across Mastercard.

This individual will bring experience in analytics and reporting to enable data-driven decisions about talent at Mastercard. Competitive candidates will be detail-oriented, execution-focused, and accomplished with identifying opportunities to introduce consistency & scale to analytical outputs within a matrixed organization.

Role

First point of contact for recurring reporting & metrics requests from stakeholders across multiple functions globally

Collaborates with Financial Planning & Analysis CoE to support monthly headcount reporting & analysis

Partners closely with People Analytics Consultants within the broader People Operations and Insights team to identify opportunities to create scalable reporting solutions & visualizations

Sees beyond requestors’ asks to understand the root query or challenge for which data are being requested

Validates and enforces people data integrity in collaboration with Data management & HR Systems teams

Provides reporting & program management support for BAU activities, examples include annual performance management, talent reviews, employee experience surveys, and other key activities as warranted

Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data

All About You

Essential

Experience in working with organizational/workforce data

Experience in providing regular reporting for a leadership audience, including attention to detail and ensuring consistency in presentation/output for scaled deliverables

Strong ability to see the forest for the trees, and implement creative strategies to reduce ad-hoc request volume and increase value

Proactive approach and style; comfortable with navigating through areas of ambiguity

Excel experience including creating pivot tables, conditional formulas and formatting, VLOOKUPs, and charts/graphs

Experience communicating technical results to non-technical audiences

Ability to collaborate with peers and cross-functional teams, working across multiple time zones

Flexible and responsive, with ability to adapt to rapid change in direction or business priority

Openness to feedback and strong self-awareness

Excellent verbal and written communication skills

Ability to work within the confines of data governance and privacy standards

Experience operating in an environment with handling multiple priorities at any given time

Experience with querying databases (SQL preferred)

Desirable

Experience using HRIS tools (Workday preferred)

Experience in relationship building across large-scale organizations

Experience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python

Familiarity with ETL tool capabilities and utility (e.g., Alteryx, Informatica)

Experience in BI tools (Tableau, Power BI, and Domo preferred)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.