Senior IT Security Professional – Digital Identity Services

Description

As a senior member of the Digital Identity Services team, you will have responsibility for providing Citizen’s customers with a best-in-class Customer Security Experience. 

This Customer Identity and Access Management (CIAM) role will require your focus on designing, engineering, and delivering security and identity products and services that empower and support our consumer and commercial customers. 

You will establish and drive standard design and deployment patterns for lifecycle and access management, single sign-on, adaptive risk and orchestration, and multi-factor authentication.

You will design, engineer, and deliver the security software configuration management environment and implement and support a continuous integration and continuous deployment (CICD) model to streamline development, deployment and testing of multiple software baselines. 

Primary responsibilities will include: 

• Designing, engineering, and delivery of Digital Identity capabilities with established CICD tool sets to include but not limited to (Jenkins, Terraform, Ansible, Cloud formation)
• Driving standard design and deployment patterns for lifecycle and access management, single sign-on, adaptive risk and orchestration, and multi-factor authentication
• Assessing emerging Digital Identity technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities.
• Level 4 activities supporting day-to-day processes for Citizens’ Digital Identity Services Platform Delivery function.
• Providing security and identity services that enable the business while maintaining the highest levels of service without compromising a strong risk position.
• Participating in escalation of customer and application issues with teams integrating our identity and security products and services.  
• Providing leadership and mentoring for junior colleagues

Skills and Experience:

• 8 or more years in IAM engineering or integration activities.
• 2 or more years of operational support experience in a large environment which could include combination of OS, application, DevOps/DevSecOps, or database
• Familiarity with DevOps tools stack (Terraform, Octopus deploy, Ansible, Jenkins, Git, BitBucket, Jira, basecamp, VScode, Commander Client, lambda)
• Experience in implementing and supporting IAM security with proficient understanding of industry best practices
• Experience in design, engineering, delivery and support for customer-centric identity capabilities with single sign-on, multifactor authentication, OpenID Connect/OAuth, and LDAP
• Exposure to orchestration and decision technologies (i.e. Transmit Security, PingOne DaVinci, etc..) along with modern threat/risk engines (i.e. PingOne Protect, ThreatMetrix, BioCatch, etc..)
• Experience in implementing and supporting cloud identity solutions
• Service and delivery capability with a focus on customer experience
• Experience with highly complex risk issues in a technology environment and appropriate mitigation strategies.
• Understanding of regulatory requirements that impact the business lines (i.e. GLBA, SOX, PCI)
• Understanding of Agile (SAFe Agile) Methodology
• Understanding of ITIL and IT service management frameworks
• Demonstrated advanced communication skills both verbal and written
• Ability to manage complex activities simultaneously requiring rapid delivery
• Experience with Cloud providers; AWS or Azure preferred
• Hands on Linux/UNIX experience

Education, Certifications and/or Other Professional Credentials:

• BA/BS in Information Systems, Computer Science or related field or equivalent experience 
• CISSP, CIDPRO, CEH, CRISC, or other relevant security certifications with knowledge of ISO, NIST, or FFIEC guidance preferred

Hours & Work Schedule  

Hours per Week: 40

Work Schedule: Monday through Friday 8:00AM - 5:00PM

Pay Transparency

The salary range for this position is $120,000 - $180,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.