Genesis10 is seeking a Card Detection Analyst for a remote 3-month contract position with a leading client in Cleveland, OH. This role pays $25 /hour W2 based on experience. Candidates applying must be a US Citizen or Green Card Holder and able to work on a W2 basis directly with Genesis10. Job Duties: Review ATM, Debit and Credit Card transactions for potential fraud. Verify transaction activity with client and take appropriate action. When applicable, status card as appropriate, initiate the fraud claim and reissue process Communicate dispute process and action taken to the client. Document relevant information in Falcon, CardGuard, CE Desktop, DAG Communicate trends to management Information share and recommend new processes as necessary. Requirements: High school diploma or equivalent. Knowledge of laws and regulations Strong written and verbal skills nowledge of bank systems: Falcon, CardGuard, HOGAN, DAG, CE Desktop Workable understanding of bank processes and procedures pertaining to the ATM, Debit and Credit Card product. Ability to identify fraudulent activity and patterns Strong analytical skills Ability to excel in a self-paced environment Team building, interpersonal, and relationship building skills Preferred Experience: One-year bankcard experience in a customer service environment If you have the described qualifications and are interested in this exciting opportunity, apply today! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran