Job Overview:

As a Community Association Manager,you’llprovidestrong leadership and management direction on behalf of the Board of Directors and FirstService Residential.You'llserve as a liaison to the community, enhance communication, enforce legal compliance, and oversee operations of the association and staff management.

This opportunity is available in theRiver Northneighborhood of Chicago, Illinois.

Your Responsibilities:

• Develop recommendations forcommunitygoals and lead action plans to achieve Boardobjectives. 
• Providecommunity leadershipandguidanceto ensure that the needs or desires of the homeowners are being addressed.

• In partnership with the Board, create and implement the annual working budget.On a monthly basis, monitor and report on the financial position of the association.

• Ensure due diligence for the protection of client’s funds, property, and assets against allreasonably foreseeablecontingencies or losses.

• Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports.  Summarize the priorities of each meeting withappropriate followup. 
• Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents.
• Assess and monitor community needs:identifyopportunities for improving service delivery methods and procedures and developingnew programs. Select and collaborate with external vendor partnersto implement programs or improvements. 

• Recruit, hire, train, and supervise all community staffin accordance withthe documented management plan. Evaluate and make recommendations for efficient and effective support of the community.

• Work closely with local emergency organizations tomaintainestablished emergency and community evacuation plans asappropriate. 

• Perform building inspection of interior and exterior of property. Maintain on-site visibility throughoutcommon areasand facilities.
• In accordance withthe Illinois Condo Act and FirstService Residential policies,complywithall codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.

Skills & Qualifications:

• Active Community Association Manager license in the state of Illinois.
• Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions. 

• Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community. 

• Mustpossessa high energy attitude and an ability to multi-task/prioritize different projects at any given time.

• Superior oral and written communication skills.
• Community management experience or equivalent professional experience in a related field strongly preferred.

Supervisory Responsibilities:

• Supervise management office and association staff members. Where applicable, association staff may be members of local unions.

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefitsincluding your choiceof multiple medical plans, dental, vision, life insurance, short-termandlong-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employeeassistanceprogram. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401(k)with company match.

Disclaimer Statement

The above informationinthisdescription has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.

#LI-MM1