Job Information
Duty Free Americas Senior Sales Associate (Full Time) in Bonners Ferry, Idaho
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2202239
At ourEASTPORT, IDLocated at the Canadian Border in Eastport, we are in need of full-time positions. Duty Free Americas, Inc. is a travel retailer offering our customers (traveling into Canada) top shelf liquors, international brand fragrances and quality gift items at Duty Free and/or significant price savings.
FT Benefits:Holiday Pay, Paid Time Off, Paid Sick Time, Health/Dental/Vision Programs, Life Insurance, Short and Long Term Disability Insurance, Supplemental Insurance & 401K w/ company match! Associate Purchase Discounts including Gas Discounts, & Employee Assistance Program(EAP)
Position Objective
The Sales Associate-Key Holder is responsible for customer satisfaction as per the companyMission Statementthis includes customer service, generating sales, store housekeeping, merchandising, signing, pricing, cash register operations(POS), adherence to Custom Regulations, loss prevention and all Company Policy/Procedure standards, opening and closing of store procedures.. The Sales Associate is held to the Fair and Accurate Transaction Act (FACT) for the protection of customer and other person information regarding receipts for debit and credit cards.
Position Responsibilities
Ensure each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging all customers, maintaining excellent standards, and handling inquires/service in a professional manner with all components of excellent customer service
Maintain an awareness of product knowledge information, merchandising promotions, and advertising features for the department assigned
Assist customers by identifying and fulfilling needs and wants while creating up-sales and add-on purchases
Participate in meeting store incentive programs as defined by DFA procedures
Accurately and efficiently complete all sales transactions and maintain proper cash, media balances at POS registers including following laws and regulations of credit card confidentiality when assigned cashier duties as well as responsibilities of opening and closing the business.
Assist in processing and replenishing merchandise; participate in inventory and monitoring floor stock
Assist in floor moves, merchandising, display maintenance and store housekeeping
Performs other duties as required
Essential Requirements
Regular and reliable attendance. Flexibility and ability to work varied hours/days as business needs dictates.
Ability to speak comprehensibly and hear effectively with customers, vendors and/or associates of the organization.
Ability to read efficiently, perform basic mathematical functions (count, add, subtract, divide & multiply) and write to accurately complete work related documentation.
Comprehension of cash handling (denominations of monies to make change)
Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Physical demands include frequently standing for long periods of time; walking; ability to reach above or below shoulders, twist at the waist, stoop, kneel, crouch, bend, climb and balance.
Ability to regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds.
Ability to operate electronic equipment (P.O.S., Credit Card Verification etc.) and use equipment (manual) such as ladder, step stool, objects with wheels, spray bottles and other cleaning equipment necessary to perform job function.
Knowledge Skills and Abilities
No experience necessary, preferable experience in a retail customer service environment
High School Graduate, G.E.D. or equivalent work experience of more t an one year in a sales position
Ability to work well under pressure and time restraints
Excellent interpersonal skills, adjust to variety of cultural personalities
EOE M/F/D/V