Technical Records Specialist 2 - EMS

Posting Begin Date: 2024/05/06

Posting End Date: 2024/05/27

Category: Records Management

Sub Category: Office and Administrative Support

Work Type: Full Time

Location: Boise, ID, United States

Minimum Salary: 18.85

Maximum Salary: 21.00

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

The Bureau of Emergency Medical Services (EMS) and Preparedness, Division of Public Health, is hiring a Technical Records Specialist 2 for the Systems of Care Section. The position is located on Old Penitentiary Road in Boise.

The TRS 2 will collaborate with other staff and supervisors to monitor the process and compliance for provider and agency licensures, EMS education and examinations; and TSE system designations. The position will utilize Idaho’s Gateway for Emergency Medical Services (IGEMS) system to accomplish daily tasks. This position will perform specialized support work involving an extensive in-depth knowledge of the program and system. The TRS 2 position requires a distinctive skill set: the incumbent must interpret, explain requirements, processes, and procedures to others via verbal and written communications.

In addition, they must monitor licensure compliance, while building and maintaining relationships with staff , peers, and community providers.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

• 11 paid holidays

• Generous vacation and sick leave accrual beginning as soon as you start

• Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

• Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

• PERSI Choice 401(k)

• Deferred compensation plan

• Life insurance

• Short and long-term disability insurance

• Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

• Wellness programs

• Employee Assistance Program (EAP)

• Flexible Spending Accounts (FSA)

• Wide variety of training opportunities

• Some positions offer flexible hours and/or telecommuting

  EXAMPLE OF DUTIES:

• Determine and explain compliance with laws, rules, regulations and policies and take appropriate action providing information and services to customers in-person, over the phone and/or via email communications.

• Provide technical assistance to EMS providers and agencies on interpretation of program regulations and licensing process.

• Review documents for acceptability or conformance to licensure eligibility requirements according to rules, regulations, statutes, and program policies and procedures.

• Review, evaluate, approve, and process requests for EMS licensure, education courses, instructor certification, vouchers, and exams.

• Review, evaluate, approve, and process applicant background check documents as part of the provider licensing process. Research, analyze, and interpret responses from criminal history records for dissemination to state, local, and independent agencies or private individuals.

  MINIMUM QUALIFICATIONS:

  You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

  Experience

• Monitoring record systems to identify and correct errors.Typically gained by one year of related experience.

• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by one year of related experience.

• Analyzing information and researching a variety of sources to identify and resolve problems or issues.Typically gained by one year of related experience.

• Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations.Typically gained by one year of related experience.

• Entering and retrieving data using a computerized record system.Typically gained by six months of related experience.

• Composing and proofreading business correspondence.Typically gained by one year of related experience.

  Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

  *PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

  If you have questions, please contact us at:

  Email is the quickest way to get an answer to your questions.

  (answered Monday through Friday during business hours MST)

EMAIL: [email protected] (http://dhwjobs@dhw.idaho.gov)

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.